Fishing Wisdom For Cleaning Contractors - Don’t Leave Fish To Find Fish
Last week, I went king salmon fishing on Lake Michigan. I have been an avid fisherman my entire life, but given my unfamiliarity with...
3 Signs Of A Bad Cleaning Customer
In an industry where margins are often thin, BSCs cannot afford to take on and keep the wrong types of clients. Bad customers suck the...
Markup vs. Margin
Do you know the difference between profit markup and profit margin on your janitorial bids? These terms can create confusion and even...
How Much To Mark Up Your Janitorial Bids
I often get asked, "How should I price my jobs? How can I bid in such a way that I'm profitable, yet don't price myself out of the job?"...
How To Compensate Your Janitorial Sales Reps
I am often asked the question, “How should I compensate my sales rep?” Janitorial business owners want to see their business grow at a...
A Failed Business Venture
A few years ago, our janitorial company created a totally separate division we were sure was going to make money. The company was doing...
3 Questions To Ensure You're Offering The Right Add Services
In an industry where few companies can break past a profit margin of 10%, most janitorial contractors are easily enticed by the...
BSC Marketing - You're Asking The Wrong Question
Do you ever wonder why your marketing efforts seem average at best? Do you spend time making calls, sending emails, and delivering...
Losing Large Accounts - Part 2
In last week's article, we discussed an account my company lost. While all lost business hurt, that one was not as painful as what I...
Losing A Large Contract - Part 1
We all dread that phone call from one of our large customers. You know the one. "We are sorry, but as of today, you on your official 30...