Profit Sharing w/ Your Cleaning Managers
Yesterday I had a conversation with a coaching client of mine about how he can find efficiencies on a new, large account he just landed....
4 Rules For Family Cleaning Businesses
Family businesses can be a blessing and a curse, sometimes both at the same time. We’ve all heard the horror stories of family businesses...
Fishing Wisdom For Cleaning Contractors - Don’t Leave Fish To Find Fish
Last week, I went king salmon fishing on Lake Michigan. I have been an avid fisherman my entire life, but given my unfamiliarity with...
Leading Indicators In Your BSC - Why A P&L Isn't Good Enough
As owners and leaders of our cleaning companies, we often measure the health and performance of our organization using lagging...
8 Tips For Building Culture In Your Cleaning Company
The longer I have been in the commercial cleaning business, the more I am convinced that a solid company culture is a key to success. The...
**Trigger Warning** One Body, Many Part - A Theology Of Cleaners
Ok, its time for a controversial post that some of you may not agree with. But as a man led by conviction more than pragmatism, I am duty...
3 Signs Of A Bad Cleaning Customer
In an industry where margins are often thin, BSCs cannot afford to take on and keep the wrong types of clients. Bad customers suck the...
3 Steps To Avoid A $7,000 OSHA Penalty
Did you know that safety violations can cost your company TENS OF THOUSANDS of dollars? Failure to train employees to properly work with...
They Accused My Cleaner Of Stealing...Now What? (3 Steps To Resolution)
The cleaning staff will forever be the scapegoat for things gone wrong, especially when something turns up missing. Like it or not, this...
How A Cleaner Became Part Of The Executive Team - Interview w/ Kristen Hadeed
Business owners and leaders often fail because they do not know how to delegate effectively. For some it's fear, for some its ego, and...