Racism, Unity, & The Janitorial Industry
Unless you’ve been living with your head in the sand, you are witnessing a massive amount of cultural unrest due to the unjust murder of...
A Mechanism To Turn BHAGs Into A Reality
How can we turn our big goals into a plan that actually delivers results? How often have we set big goals for the upcoming year, or...
4 Steps To Your 2020 BSC Business Plan
With the year coming to a close, janitorial contractors should be planning for 2020. A new year means a fresh start, possibilities, and...
Creating Advancement Opportunities In Your Cleaning Company
One of the biggest challenges we face as cleaning companies is getting great people on our team and keeping them there. I can attest from...
10 Traits of a Humble Leader
As the CEO of a janitorial company with over 500 employees, I am convinced humility is the key trait leaders must possess, all skill-sets...
Knowing If The Right Person Is In The Right Seat - Lessons From Traction
The janitorial business is basically a people business. You don't have some piece of proprietary technology that churns out widgets....
Lessons Learned From A Recent Janitorial Acquisition
Over the last two years, my janitorial company had been looking for our first acquisition to help with expansion into new geographic...
What Jesus, Jim Collins, and Patrick Lencionio Understand About Janitorial Leadership
Finding and keeping quality people is probably the biggest challenge we face as owners or leaders in the BSC industry. Additionally,...
Can Cleaners Keep Getting Raises?
Our BSC mastermind group recently hosted a Q&A webinar where our 75 members submitted questions. One of the questions we received - and...
Should We "Crush" Our Competition
I grew up a sports fanatic. As a diehard Kentucky Basketball fan, my entire childhood revolved around playing basketball. I played travel...